Shipping Information
DOMESTIC SHIPPING
Order processing is 1 - 3 days before shipment.
Flat rate shipping for all orders.(PLEASE NOTE THAT DUE TO COVID19 THERE MAY BE SHIPPING DELAYS)
If you need express shipping please contact us at info@celebrationsfromthesoul.com
Please double-check that your shipping information is correct at checkout. At this time, we are limited in our ability to make changes to an order once it has been placed, however, if we are able to make updates on your behalf, please note that these changes will not be reflected in your shipping confirmation email.
Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages.
REFUNDS + EXCHANGES
Celebrations from the Soul makes sure that all of our products are carefully inspected before they are shipped. Please note that due to the candles being handpoured there will be variances. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery.
You may return your unused product within 14 days of purchase. The buyer is responsible for shipping cost on all return items. We do not do exchanges at this time.
Our linens are handmade: slight variations are natural and make each piece unique.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at info@celebrationsfromthesoul.com